Terms and Conditions for Al-Fakher Residential Towers Application
1. Introduction:
By using the Al-Fakher Residential Towers application (“the application”), you agree to comply with the following terms and conditions (“the terms”). Please read these terms carefully before using the application. If you do not agree with any of these terms, please refrain from using the application.
2. Accounts:
• Owner Account: An account is assigned to each owner of a residential unit in the Al-Fakher Towers, where the owner can view unit details such as the unit code, track bills, and receive reminders about due payments. The owner must accurately update the account information and protect the login credentials.
• User Profile: The application allows users to update their profile picture and view payment details related to their residential units. The application reserves the right to modify or cancel any account that violates these terms.
3. Bills and Payments:
• Monthly Service Bills: Users can view monthly bills associated with the services provided in the towers, such as security, cleaning, water, electricity, and internet. Users should enable facial recognition to avoid unintentional maintenance requests.
• Payments: All payments are processed through the secure platforms available within the application. Users are responsible for ensuring the accuracy of payment details and completing transactions.
4. Maintenance Requests:
• Maintenance requests can be submitted through the application. To prevent accidental submissions, facial recognition is required before completing a request. Users are fully responsible for any requests submitted in error.
5. Sharing QR Codes with Guests:
• The application allows users to generate and share QR codes with guests visiting the Al-Fakher Towers. Users must ensure that the code is used correctly, as it is only valid for a single use.
6. Security Guards Account:
• The application provides dedicated accounts for tower security guards to scan guests’ QR codes. This account must be used solely for security-related purposes within the towers.
7. Notifications:
• The application sends periodic notifications about updates in the towers, as well as alerts regarding available units for sale. Users are responsible for regularly checking these notifications.
8. Sales Management:
• For those interested in purchasing residential units in the Al-Fakher Towers, they can submit a reservation request by filling out their personal information and sending it to the sales team through the application. All sales transactions are completed in accordance with the applicable legal procedures.
9. Privacy:
• The application is committed to protecting users’ privacy in accordance with the adopted privacy policy. Personal data is collected and processed solely for the purpose of improving service quality and meeting user needs.
10. Disclaimer:
• The application is provided “as is” without any express or implied warranties. The developers of the application or the tower management assume no responsibility for any damages arising from the use of the application or reliance on its content.
11. Amendments to Terms:
• The application reserves the right to modify these terms at any time. Users will be notified of any significant changes through the application. Continuing to use the application after modifications constitutes acceptance of the revised terms.
12. Governing Law:
• These terms are governed by and construed in accordance with the laws of the country where Al-Fakher Residential Towers are located. Any disputes arising from these terms will be resolved in the courts of that country. By using the application, you confirm your acceptance of these terms and conditions. For any inquiries or concerns, please contact the management of Al-Fakher Residential Towers.